Arranging care in caregiving involves several key steps to ensure that individuals receive the appropriate support and services tailored to their needs.

Some of our To-Do’s

  1. Assessment of Needs:
    • Conduct a comprehensive assessment to understand the individual’s physical, emotional, and social needs.
    • Identify specific areas where assistance is required, such as personal care, medication management, mobility support, or companionship.
  2. Setting Goals:
    • Collaborate with the individual and their family to set clear, achievable goals for care.
    • Goals may include improving independence, enhancing quality of life, or managing specific health conditions.
  3. Choosing the Right Care Setting:
    • Decide whether care will be provided at home, in a community setting, or in a residential facility.
    • Consider factors such as the individual’s preferences, level of independence, and available resources.
  4. Selecting Caregivers:
    • Identify and select qualified caregivers or care agencies that align with the individual’s needs and preferences.
    • Conduct interviews and background checks to ensure caregivers are trustworthy and capable.
  5. Developing a Care Plan:
    • Create a detailed care plan that outlines the type of care required, frequency of services, and specific tasks to be performed by caregivers.
    • Include emergency contacts and protocols in the care plan.
  6. Coordinating Services:
    • Arrange for any additional services needed, such as physical therapy, occupational therapy, or medical appointments.
    • Ensure that all services are coordinated to provide seamless care.
  7. Monitoring and Evaluation:
    • Regularly review the care plan and assess the effectiveness of the care being provided.
    • Make adjustments as necessary based on feedback from the individual, family, and caregivers.
  8. Communication:
    • Maintain open lines of communication among all parties involved in the care process, including the individual, family members, and caregivers.
    • Schedule regular check-ins to discuss progress and any concerns.
  9. Advocacy:
    • Advocate for the individual’s rights and preferences in all aspects of their care.
    • Ensure that they are treated with dignity and respect.

Community support:

We offer a variety of community-based programs and activities designed to help individuals maintain their independence and improve their quality of life. Our programs include access to community activities, social gatherings/events, leisure activities accompanied by staff,  educational seminars, and volunteer opportunities.

Companionship:

provide clients with care and companionship in their own home environment and assistance with the activities of daily living. This includes sitting services, live-in care and companionship.

Specialist Care

provide clients with care and support to assist with the activities of daily living. This includes care in their home environment, cooking, shopping and light housework.

At our community care service, we believe in treating every individual with dignity, respect, and compassion. We work closely with our clients and their families to develop personalized care plans that meet their unique needs and preferences.

Our team includes highly trained and experienced professionals.  We are committed to providing the highest quality of care possible and strive to exceed our clients’ expectations every day.

Caregiver support:

We understand that caring for a loved one can be challenging. That’s why we offer support services to caregivers

Complex needs

Complex needs are often managed at home. A full assessment of needs would be undertaken for any potential client to identify the appropriate level of support required. All of our staff undertake manual handling training and receive annual refresher courses to ensure they retain their skills and use correct procedures. A manual handling risk assessment is carried out as part of the initial assessment of needs. We advise and involve professional services where necessary to ensure any equipment required is suitable and safe for all involved.

DEMENTIA CARE

Often when a loved one is diagnosed with Dementia, there is a lack of information for those who care for that person and rather than immediately assume this person should go into a care home, we can offer an alternative – to support that person to stay in their home by offering scheduled daily visits or live-in care staff.

People with Dementia are likely to feel more comfortable in their own homes and may be confused by relocation to unfamiliar surroundings. By remaining in their familiar home environment, people are encouraged to continue the things they would previously have done.

We endeavor to maintain continuity of care to reduce what can be a very confusing time for the person with Dementia by providing a small team of staff with whom the service user becomes familiar and the staff can get to know the needs and preferences of that person to fully support them. Continuity is one of the best ways for a person with Dementia to maintain their quality of life.
All our staff attend induction training to heighten their awareness or their responsibilities. We also have set of internal written training guide detailed in supporting people with Dementia. This gives everyone the confidence and competence required to support service users at all stages of dementia.

Subsequently, core members of the staff team are supported to complete further accredited modules of training in dementia which are specialized and in-depth. The specialist team can support service users with more complex needs to remain in their own homes for as long as possible. This may be as the person’s needs change or, if taking medication, prompting and supporting to take medication at the right time and in the correct dosage.

Service users with dementia are supported in the same way as others with regards to their personal care, nutrition and also with mobility difficulties. Dignity and privacy are maintained at all times and service users are assisted with everyday tasks such as dusting, laundry, making a cup of tea, preparation of meals etc. so that those skills are maintained for as long as possible.

Any activities which were enjoyed are encouraged and again, support is given to continue those activities i.e. knitting, gardening, arts and crafts, trips out for shopping or just for lunch.

The staff at Phronesis care are committed to the care of all service users so that their quality of life is maintained to the highest level possible. Person-cantered care plans are developed and reviewed regularly and service users and their families are actively encouraged to be involved in this process.


We liaise with the service user’s GP, district nursing team, community psychiatric team and, of course, the service user and their family members to achieve the best outcomes for the service user at, what can be, a very difficult time for someone with dementia.